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CHG Group against COVID-19
We would have never imagined the impact that the global health crisis caused by the rapid spread of COVID-19 coronavirus could have, to be honest.
These are unprecedented times and that is why the safety and health of each of our guests becomes vital, now more than ever. Although it seems that the sanitary crisis is improving little by little, Oliva Nova daily monitors the situation derived from COVID-19. In addition, we have made additional improvements and established new cleaning protocols during the lockdown period to continue offering an excellent service as soon as you can visit us again.
Our way of life and our habits have dramatically changed in a few months. However, it is very inspiring to see how we have been adapting and motivating ourselves to prepare our way forward to normality. We have heard so much about that “new normality” lately and it has brought hundreds of protocols and new guidelines with it. Oliva Nova is resilient, and our human workforce is ready to face difficulties and successfully emerge from difficult situations.
We have always become better and, without a doubt, it will be no different this time.
During these difficult period of uncertainty, we have offered and continue offering flexibility and support to all those whose bookings have been affected since the State of Alarm decree: change of dates, free cancellation up to 15 days before arrival, refund of deposit …
Best price guarantee booking via our website www.olivanova.com
Free cancellation up to 15 days prior to arrival
No deposit up to 15 days prior to arrival
If you need to readjust your bookings, please do not hesitate to call our reservation team (+34) 96 285 79 44 or send an e-mail to email@example.com. We will be happy to help you with everything you need and resolve any questions that may arise.
The well-being of our guests was already our main priority and it is even more so now. Since the State of Alarm was decreed on March 14th, we have been adopting new health and hygiene measures and strictly following the guidelines of the government and the recommendations of the World Health Organization.
We are ready to welcome you and we hope to see you again very soon. Without a doubt, this new crisis has made us grow as a team.